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Warranty and Return Policy

     WARRANTY POLICY:

 
Autoecm.com  will; at our discretion, repair, replace, or refund the purchase of goods found defective during the warranty period. Customer must provide their original Invoice along with original packaging when part is returned for warranty replacement .We request that customer includes shipping Insurance when returning a part for warranty, Autoecm.com will not be held responsible for Lost or Stolen parts.

Autoecm.com  will warrant new or rebuilt parts for a period of Limited Lifetime*  from the date of shipment. (). All warranties are subject to final approval pending inspection and acceptance.

 In no event shall Autoecm.com  be liable for consequential damages or extraneous damages resulting from the failure of any part supplied.

 Autoecm.com  reserves the right to refuse warranty in the case of tampering, negligence, misuse, alteration, breaking of  warranty seals, mishandling, or any damage that occurs as a consequence of shipping.

 Autoecm.com  is not responsible for any cost incurred, including labor, for the installation or removal of a failed part or freight charges.

 All warranty returns must have prior approval and must reference the pre-approved RA number. A complete warranty claim form must be filled out and returned with the failed unit. All warranty claims must be made within the stated warranty period. Any part returned without complete warranty information can be denied warranty. If required information is not received within the specified time period.

 In cases where a warranty exchange unit is provided, the warranty will not extend beyond the original warranty period for the specific part in question.
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Duration of Warranty :


As stated on your Invoice, subject to the Terms listed within.  This limited warranty applies only to the original Invoiced Customer.

Autoecm.com Will Warranty the product for as long as the original Autoecm.com customer owns the product. This limited Lifetime warranty is non-transferable.

Our LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.


THE FOREGOING IS THE COMPLETE WARRANTY FOR ASI/ATE AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO Autoecm.com. EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY

OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ON THE CUSTOMERS INVOICE AND ABOVE, SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Autoecm.com TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR,

REPLACEMENT OR ULTIMATELY PRO-RATED REFUND. REPAIR, REPLACEMENT OR PRO-RATED REFUND ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Autoecm.com  SHALL NOT BE LIABLE OF AN Autoecm.com Supplied PRODUCT FOR ANY DAMAGES, EXPENSES, LOSS OF USE, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE VEHICLE, EVEN IF Autoecm.com  HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR OTHER

JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU


Exchange  Policy :

Exchange Sale and Core Policy

All Listed Parts Prices on this website are based upon receiving your rebuildable core returned to Autoecm.com within the time & terms specified below.

 Our Exchange Service specifies Core returns are due within 15 days domestic and 21 days international from the date the exchange unit was shipped. Your Warranty will not be valid after this time.

 Late return of an exchange service core part will result in a loss of continuance of the initial warranty period.

If a Warranty is applied for, and the part was not returned within the specified time allowed, there will be a fee equal to the original cost of the part at the time of the original sale.

If the Part was returned within the stated time and is not in rebuild-able condition or is not LKQ Like, Kind & Quality as originally sold , then a fee equal to the original sale cost will be due in order to enable the warranty  .

When a Fee is collected the warranty period will start from the original invoiced date to the original purchaser only. Warranties are Not transferable.

 We will not be responsible for parts lost or damaged during return shipment for Exchange Core Service Program.

It is the responsibility of the customer to provide proof of shipment and delivery for any exchange /cores due.

All units containing fluids should be completely drained and capped to prevent leaking during shipment and must comply with hazardous material shipping regulations.

 

For exchange /core questions or issues, please contact :

 Autoecm.com 1-866-983-6688  9am to 5:30pm e.s.t.

Any collect shipments will be refused.

Cores and part returns are to be returned prepaid to:

 Autoecm.com

Attn: Exchange/Core Return

5168 Hwy 11W Rogersville Tn. 37857

1-866-983-6688

Autoecm.com

REVISED 10/12